Refunds or exchanges may be requested within 30 days of the original order date. Products to be returned must be unopened and in a saleable condition. If you opt to use our pre-paid return label, the shipping cost will be deducted from your return. For refund requests, please allow 1-2 weeks to be refunded back to your original form of payment. For exchanges or merchandise credit requests, these will be processed as soon as the original item is in transit back to us.
If you want to modify or cancel any of your subscriptions, you can do so at any time by logging into your account at https://heyzolt.com/my-account/. When you select “cancel”, the status will show as “pending” and our customer service team will confirm the cancellation within the current business day. Once an order has shipped, it cannot be canceled.
Rigorous third-party testing to ensure quality and purity; every batch's test results are traceable and backed by a Certificate of Analysis (CoA). The CoA can be found by scanning the QR codes on Zolt cartons and mixie sticks and entering in the LOT #
Hemp CBD Isolate vs Full-Spectrum Hemp
Zolt mixie sticks are available in hemp cbd isolate (zero THC) and full-spectrum hemp versions(+). CBD isolate products contain only CBD, which is one of a range of cannabinoids found in the hemp plant. Full-spectrum hemp products (marked + after the product name) include the full range of cannabinoids found in the hemp plant, which includes a trace level of THC (less than .3%, per the 2018 Farm Bill).